Customer service

Contact us by telephone

General customer service

Mon–Fri 9 am to 5 pm, Sat 9 am to 2 pm

+358 (0)300 870 900

0,49 €/min + local/mobile network payment, queuing is also chargeable *

Meetings and groups

Mon–Fri from 9 am to 5 pm

+358 (0)300 870 923

0,49 €/min + local/mobile network payment, queuing is also chargeable

Corporate services

Mon–Fri 9 am to 3 pm

+358 (0)300 870 903

0,49 €/min + local/mobile network payment, queuing is also chargeable

Timeshare owner customer service

Mon–Fri 9 am to 5 pm, Sat 9 am to 2 pm

+358 (0)300 870 922

local/mobile network payment (no extra cost)


*Due to congestion in customer service, we have temporarily removed the surcharge from our customer service number +358 (0)300 870 900 (normal local/mobile network charge).

The corporate services serves unions and companies with either ownership shares or a full-service agreement, managing the entire booking service for member and staff.

The hotel reception staff will serve you at other times.

Contact us by email

Holiday reservations and reservation changes

Matters relating to Ownership Service and shareholders' reservations

Reclamation

customer.service@holidayclub.fi

groupsales@holidayclub.fi

yrityspalvelu@holidayclub.fi (corporate services)

In urgent matters, we recommend that you contact us by telephone.

Social media

We can be contacted on Facebook between 9 am and 4 pm.

Other contact information

See other contact information >>

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