Booking terms and conditions for Holiday Club Villas apartments ‘Pay now’ bookings

For accommodations that must be paid in advance, the full value of the booking is paid in advance when making the booking. Payment methods at the online shop include credit card (Visa or MasterCard), Visa Electron or online bank transfer. The payment method selected in the online shop cannot be changed afterwards.

Advance payment confirms the booking, and the apartment is automatically held for the customer in case of late arrival. Bookings paid in advance cannot be changed or cancelled. The advance payment is not refunded if the customer fails to arrive.

We will confirm the agreed number of beds, but we reserve the right to change the accommodation unit. We will not confirm special requests regarding holiday home amenities.

Holiday Club’s right to cancel a booking

In the event of force majeure or other cause not attributable to Holiday Club (such as fire or water damage), Holiday Club is entitled to cancel the booking. In these cases, the customer has the right to a full refund of any paid sum.

Booking terms and conditions for Holiday Club Villas apartments ‘Pay at the destination’ bookings

The apartment is held for the customer until 6 pm on the day of arrival, unless a later time of arrival has been separately agreed on. If the customer fails to arrive by 6 pm, Holiday Club has the right to give the apartment to another customer. If the time of arrival is after 6 pm, arrival must be confirmed in advance by giving a credit card number to the hotel reception, in which case the hotel will hold the apartment for the customer even in case of late arrival. 

The apartment booking can be cancelled free of charge before 6 pm on the day of arrival. If the apartment is not cancelled and the customer fails to arrive, the hotel has the right to charge the customer for one night’s stay. During high season and special occasions, booking and cancellation terms may deviate from the above.

We will confirm the agreed number of beds, but we reserve the right to change the accommodation unit. We will not confirm special requests regarding holiday home amenities.

Holiday Club’s right to cancel a booking

In the event of force majeure or other cause not attributable to Holiday Club (such as fire or water damage), Holiday Club is entitled to cancel the booking. In these cases, the customer has the right to a full refund of any paid sum.

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