Accommodation – good to know


Internet connection

Free wireless internet access in hotel rooms and holiday homes in Finnish spa hotel locations. Internet access is available in some holiday home locations – further details are provided on the online shop's product pages. 


Pets are welcome – please indicate any pets that will be joining you upon making a reservation. Pet fee 10€ per day in hotels and 35€ per stay in holiday homes. The pet fee is specific to the accommodation unit, which means that the same fee covers more than one pet. 

Accommodation at spa hotels with children 

Children can stay in hotel rooms with two adults as follows:

1–2 children: the price of a family room includes accommodation for up to 2 children on a sofa bed, except at Caribia.

The Caribia spa hotel offers a standard room for families with children, which includes accommodation for one child on an extra bed. A kid’s mattress is available for a second child for an extra fee of 20 € per day. At Caribia, we recommended two standard rooms with a connecting door for families with children over 10 years of age or more than three children.

Accommodation options for a third child:

  • without a separate bed: children between 4 and 14 years of age for an extra fee of 15€ per day, including breakfast and spa access – children under 4 years of age free of charge
  • at Tampereen Kylpylä on a kid’s mattress for 20 € per day
  • at Saimaa and Kuusamon Tropiikki on an extra foldable bed 30€ per day
  • in a baby’s cot €20/cot
  • At Caribia, standard rooms cannot accommodate a third child.

Reserving two adjoining rooms is an excellent option especially with older children if you want more space. For online shop reservations, the information should be entered in the additional information field.

A baby's cot can be reserved for hotel rooms and Villas holiday homes for 20€ per stay.


Spa hotel

The most common amenities at spa hotels include the following: shower, toilet, hairdryer, telephone, bed linen, towels and TV. Room-specific lists of amenities can be viewed on the online shop's product pages. 

The hotel rooms also feature bathrobes for adults – bathrobes for children are available from the reception. Slippers can be purchased from the reception for 3.50 €.

Holiday homes

The most common amenities of holiday homes include the following: bed linen, towels, tableware, toilet paper, wood for the fireplace, electric kettle, coffee maker, TV, ironing equipment, CD player, hair dryer, soap, vacuum cleaner, dish soap, laundry detergent and vacuum cleaner Detailed room-specific lists of amenities can be viewed on the online shop's product pages. 


Please note that parking is subject to a fee in some locations. 

Check-in and check-out

Spa hotel

Check-in: at 3 pm, except Saariselkä where check-in is at 4 pm

Check-out: at 12 noon 

Spa access before check-in and after check-out: 4 € per person (except children under 4 years of age), in Caribia 5 € per person.

Late check-out is also available at 30 € per room. This provides you with access to the hotel room until 4 pm on the check-out day, including spa access. Valid every day depending on the reservation situation. Book beforehand through the customer service at +358 (0)30 686 00 or during your stay at the hotel reception.

Holiday homes

Check-in times vary between locations from 4 pm to 6 pm, and check-out times range from 9 am to 12 noon. The check-in and check-out times for your accommodation are conveniently listed on the check-in instructions section of the location’s introductory pages.


Breakfast is generally served between 7 and 10 am – please note that there may be location-specific exceptions to this.


  • Spa access is cheapest when purchased when reserving the accommodation.
  • You can access the spa even if you are not staying at the spa hotel.
  • It is recommended to put the bathrobe on in the hotel room.
  • The spa dressing rooms are for both men and women. You can change your clothes in a changing room and deposit them in a locked cabinet. 
  • Shorts are for the beach – the spas permit only swimming trunks and swimming shorts. 
  • Photography is not allowed in the spa, sauna and shower areas or dressing rooms. An exclusive photography permit can be granted by the Resort Manager.

Going to a spa with children: 

  • Infants up to 2 years old are required or recommended to wear a swim nappy depending on the resort. 
  • Children under 8 years of age can access the spa only with an adult. Children between 8 and 12 who can swim can access the spa independently with written permission from the parents (not valid in Caribia). Children over 12 who can swim can access the spa on their own. 

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